Privacy Policy

We Buy Broken Homes (“We Buy Broken Homes,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard information when you visit our website, request a cash offer, submit a form, call us, email us, or otherwise communicate with us. By using this website, you agree to the terms described below. If you do not agree, please discontinue use of the site.

What This Privacy Policy Covers

This Privacy Policy applies to information collected through this website and related communications that reference this policy. It does not apply to third-party websites, platforms, or services that may be linked from our site. We encourage you to review the privacy policies of any third-party sites you visit, including advertisers, lenders, and service providers.

Information We Collect

We may collect information that you voluntarily provide as well as information collected automatically when you browse our website. The type of information collected depends on how you interact with our site.

Information You Provide to Us

• Contact details such as your name, email address, and phone number.
• Property information such as the property address, condition notes, occupancy status, and other details you choose to share.
• Communication content including messages sent through forms, email, SMS/text, or phone calls.

Information Collected Automatically

• Device and usage data such as IP address, browser type, device identifiers, pages viewed, and time spent on pages.
• Approximate location data inferred from IP address (not precise GPS location).
• Log data such as referral URLs, click paths, and site interactions for analytics and security purposes.

How We Use Your Information

We use the information we collect to operate and improve our website and to deliver our services. Common uses include:

• Responding to inquiries and providing information about selling a house as-is.
• Reviewing your property details and preparing a potential cash offer.
• Communicating with you via phone, email, or text message regarding your request.
• Maintaining website functionality, security, fraud prevention, and troubleshooting.
• Understanding website traffic and improving content, performance, and user experience.
• Complying with legal obligations and enforcing our policies.

Cookies, Analytics, and Advertising

We may use cookies and similar technologies (such as pixels and tags) to enhance your experience, remember preferences, understand how visitors use our website, and support marketing efforts. Cookies are small files stored on your device that help websites function efficiently. You can manage cookies through your browser settings. If you disable cookies, some features may not work as intended.

We may also use analytics providers to measure website performance (for example, to learn which pages are most helpful to homeowners researching cash offers, foreclosure alternatives, inherited property solutions, or selling without repairs). Analytics tools may collect information such as IP address, device type, and on-site behavior.

Text Messages, Calls, and Email Communications

If you provide your phone number or email address, you authorize us to contact you about your inquiry, including follow-up questions about the property, scheduling, documentation requests, and offer-related communications. Message and data rates may apply if you communicate with us via SMS/text. You may opt out of marketing communications at any time by following unsubscribe instructions (where available) or by contacting policy@webuybrokenhomes.com.

When We Share Information

We do not sell your personal information. We may share information only as needed for legitimate business purposes, such as:

• Service providers who help operate our website, forms, communications, or analytics (only the data necessary to perform services).
• Professional advisors such as attorneys, accountants, or contractors when required for business operations.
• Legal and safety reasons to comply with laws, respond to lawful requests, or protect our rights and the safety of users.
• Business transitions such as a merger, asset transfer, or sale, where information may be part of the transferred assets.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention length may vary depending on the type of data and the purpose for which it was collected.

Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including the right to request access, correction, or deletion of certain data. You may also request information about how your data is used or shared. To submit a privacy request, email policy@webuybrokenhomes.com with the subject line “Privacy Request.” We may need to verify your identity before processing your request.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact us at policy@webuybrokenhomes.com, and we will take reasonable steps to remove the information.

External Links

Our website may contain links to third-party websites that provide helpful resources for homeowners, investors, or community services. We are not responsible for the content, privacy practices, or security of third-party sites. Visiting external links is at your own discretion.

Security

We use reasonable security measures designed to protect your information. However, no online platform can guarantee complete security. Please use caution when submitting information online, and avoid sending highly sensitive personal information via standard email.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

We Buy Broken Homes
Website: https://webuybrokenhomes.com/
Email: policy@webuybrokenhomes.com